Tickets are only available on the door at all games on a first come, first served basis. Doors normally open about an hour before face off, however for derby games there is likely to be a queue forming before then.
Ticket prices for season 2018-2019 are as follows:
- £10.50 adult
- £6.50 junior (16 or under), OAP or student (proof of eligibility must be presented)
- £32.00 family (2 adults, 2 juniors)
Admission is free for the following:
- Those serving in the armed forces
- Those employed by Tees Active
- Paid up players and officials of the Billingham Ice Hockey Club
- EIHA officials
- Stewards, announcers, time keeps and goal judges
A single guest ticket is available per player.
The car park directly in front of the Forum entrance and the Aldi car park has a time limit of 90 minutes, however the car park to the side of the forum and elsewhere around the town centre are all free with no time limits.